The easiest method of tracking or paying for repair is to use the SIGMA Repair Portal. If you need more information regarding your repair you can contact us directly: Contact SIGMA UK
How do I send my SIGMA product for inspection/repair?
Inspections and repairs can be handled by your local SIGMA dealer or by SIGMA UK directly. Please check our support page for more details: Repairs & support
Why are the PL mounts not covered by the Mount conversion service?
The internal mechanism of the SIGMA PL mount cine lenses are very different from EF mount and E mount. Therefore to change the mount, we need to dismantle the whole lens. To guarantee the performance of the lens once dismantled, it requires the same exclusive equipment as building a lens from scratch. Considering the delivery …
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Does the Mount Conversion Service incur a fee?
Yes, a fee is required for the Mount Conversion Service. For more information, please contact SIGMA UK directly. Contact Us
Can mounts be converted for use with other camera bodies? Can users convert mounts themselves?
Yes, SIGMA cine lens mounts may be converted for use with other camera bodies by SIGMA subsidiaries and dealers. Please contact us for more details about the Mount Conversion Service. Mounts are unable to be converted by users. Note: This service is not available for PL mount lenses.